Shipping, returns & care
SHIPMENT & PAYMENT
Orders will be sent out twice a week, untraceable, with regular mail (Posten). You will receive a notification when the order is sent.
Standard shipment cost to Norwegian addresses is 10 NOK. It`s also possible to pick up the order at my studio at Nesoddparken (it is free of course).
Shipment to Denmark, Finland and Sweden cost 40 NOK. The byer is responsible for paying local taxes.
For domestic costumers please send an e-mail to firstname.lastname@example.org and I will check out the possibilities.
You can pay with Visa, American Express and Mastercard in the checkout.
You are free to return your products within 14 days if you change your mind or would like another colour. In that case the costumer must inform DAHL DESIGN before returning the product. The costumer pays for the return, and the product must be unused and returned in the same condition as delivered.
Custom orders can`t be returned.
WEAR & CARE
All porcelain from DAHL DESIGN are fired at minimum 1200 °C. It makes the material hard and durable, but not 100% unbreakable. Please be gentle.
If you get stains or makeup on your pieces you can wash it off with soap/Zalo and water.
Keep the jewelry in the supplied gift box then you don`t wear them. Treat your jewelry with care and be aware that thin metal parts can bend and brake.
Silver will oxidize over time. Polish the metal parts with silver polish to make them shiny.
Wear your jewelry as much as possible <3